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Shipping & Returns

PlayfulScrubs is a Scrubs in Fashion Company.

Order Processing

– Please allow 4-6 business day to process and pack your order (this excludes the day you place your order).

– In some cases, one additional day to process and pack your order may be needed.

– Processing and packing time DOES NOT include weekends or holidays.

– Processing and packing time is in addition to shipping transit time.

Delivery Acceptance orders ship “SIGNATURE NOT REQUIRED” as most of our customers are not available during standard delivery hours to personally receive their package.  It will be the customer’s responsibility to notify their carrier, neighbors, doormen, building managers, etc. of  the pending delivery if there is any concern over leaving the package at a residence or place of work.  As we utilize third party delivery service (FedEx), please note that it is up to the delivery driver to determine and ensure the safe arrival of your package.  All is not responsible for the package once it leaves the warehouse, although we will assist in problem resolution with the shipper involved.  If you have provided a wrong shipping address and request forwarding assistance, you will be charged for all forwarding charges as incurred.  If you refuse the shipment or have moved without providing the proper address, you will be refunded less any shipping charges incurred.

Exchange & Return Policy

PlayfulScrubs accepts returns up to 30 days from receipt of the item(s). Returned items must have a Return Authorization Number and a completed Return/Exchange Form. To receive a Return Authorization Number please call (888) 260-0502. A 5% restocking fee will be charged for returned items. There is no restocking fee for exchanged items. If there is a discrepancy between the cost of the returned item and that of the item exchanged for it, you will be charged or credited accordingly.

Defective items must be returned within 30 days of receiving the product . All other conditions apply from our Return Policy. If you think a product you have purchased from All has a manufacturing defect, please contact customer service for an RMA.